Free Lightning Lessons
Interactive sessions to explore new topics.
Use AI to Know Every Client's Status Without Asking Anyone
·Jun 1·45 mins32 StudentsLive
Victoria Mariscal and Will LeathermanHow CSMs Stop Churn Before Renewal
·30 mins62 StudentsWatchAstrid MaloneBuild AI Agents That Convert Support Tickets into Sales
·1 hour1,069 StudentsWatch
Sara Davison and Tyler FiskHow I Use AI to Track User Sentiment Across Tools
·30 mins517 StudentsWatch
Kate Lovejoy and Linda MutricyHow CS Teams Can Use AI to Run Better Customer Meetings
·30 mins492 StudentsWatch
Chad HorenfeldtUsing AI in Non-Technical Roles
·30 mins210 StudentsWatch
Linda MutricyScale Your CS Team with Reusable AI Workflows
·30 mins106 StudentsWatch
Kate ReedCrushing customer support with WhatsApp automations
·45 mins35 StudentsWatch
Harold Dijkstra and Brian Stieve

